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We rapidly develop an understanding of your
business processes, systems environment and your drivers that define
success. We will then assess your company’s readiness to align
its processes and people in each area, identify and access the optimal
metrics to complete the business analysis and then develop a cost
analysis. In each area we will develop an architectural framework
for the business processes and the optimal infrastructure, identifying
gaps and required steps. These steps will lead us to an overall
program strategy and timetable for phased implementation of the
optimal processes and technology enablers in each area. We will
then develop high level work plans for each process implementation
project, defining required resources, activities and schedules.
Once the project has begun we interview people
to glean details about how they do their jobs. This knowledge is
entered into our SRI system that maps processes and captures knowledge
about how people function alone and in teams as part of the processes.
Approach
- We conduct a readiness assessment of the
business and technical environments that sets the stage for the
analysis and evaluations to come. This assessment includes:
- Interviews with key business and IT stakeholders
- High level reviews of business activities
- Evaluation of current initiatives and
systems applications
- Measurement of the business impact of the
processes and ease of implementation including:
- Direct Financial impact
- Buy in from stakeholders
- Improved effectiveness and quality as
measured by ROI, reduced errors and future scaleability
- Indirect impact of the enabled processes
- Factors assessed for ease of implementation
include:
- Total cost to optimize processes
- Implementation and maintenance availability
- Organizational readiness and fit
- Technology infrastructure flexibility
Project Activities and Deliverables
- Assemble the Team
- Review Available Documentation
- Do Gap analysis
- Research Alternatives
- Build the Business Case
- Develop plan of action
- Create Implementation road map
- Schedule implementation
- Get employee “buy in”
- Form implementation teams
- Execute
- Assess ROI
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