Worthmore aligns the people, processes and systems to create a more competitive company. Thousands of companies spent millions of dollars on Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Sales Force Automation (SFA) and other systems in the belief that they were the panacea to becoming more competitive. When the ROI they expected from those expenditures failed to materialize they could not understand why.

In most cases it was because only cursory attention was given to aligning the people and processes with the systems, and almost no attention was focused on getting the employees to “buy in” to the change. The largest write off of a system was by a top five bank that wrote off over $100 million in 2000 (imagine the hit on their Earnings Per Share). The reason? The employees refused to accept the new system and change their established processes to work with the new system. Was it culture that made them revert to old habits, was it a lack of training which resulted in low utilization of the functionality in the system, was it the lack of executive education on how to make better decisions based on the information the system could provide to them? The answer to all of those questions is….Yes.

We at Worthmore know that the most efficient computer system can’t operate without people. Therefore, we focus on people and the way they work and leave the systems integration to our partners.

Business Process Optimization Model

To evaluate your business processes we have developed industry models and utilize software that map key processes and expertise in each department and aggregates it into a profile of the whole company. We look at Strategic and Tactical functions within:

• General Management
• Finance
• Marketing, sales and Customer Relationship Management
• Manufacturing and Distribution
• Information Technologies
• Human Resources

We evaluate how your company delivers on its Vision and Competitive strengths. We use our experience as senior executives, analysts and executive coaches combined with a proven methodology that evaluates your strategy, planning, architecting, implementation and operation to establish the scope of work and Return On Investment objectives.